Qwertyuiop: Characters and Characteristics

LUCY BECK

A young seventeen year old lady who got a job as a secretary at Ross and Banister’s

Characteristics:

She is a young, shy, a low achiever, not competent and highly qualified and insecure graduate of secretarial studies.

Textual evidence:

Lucy Beck was young and small and mouse-coloured, easily overlooked.

She had a lonely ‘O’ level and a typing speed that would make a tortoise laugh.

Characteristics:

She has a very low self esteem, inferior complex, no confidence and pessimistic

Textual evidence:

She is wondering who will employ her as she is aware of her inadequacies.

Lucy assumes that there are more qualified and brighter people than her who are qualified for the job vacancy.

Characteristics:

She became ambitious, determined and optimistic to change her life style.

Textual evidence:

Lucy is tired of being poor and she is fed up with macaroni cheese and baked beans. She is also sick of wearing second-hand clothes. She gathered her strength and determined to get a job to get out of poverty.

Characteristics:

Lucy becomes enthusiastic and a quick learner when she got a job. She also became courageous when she has to face the conflict with the spirit of Miss Broom.

Textual evidence:

Lucy got a job at Ross and Bannister’, a small firm with a factory just outside the town. She is so excited so came to her work place on Monday morning, at ten to nine and waited as the door to the office is closed. She faces problems when each time she types, the word ‘QWERTYUIOP” appears on the paper. When she finds that it was the ghost of Miss Broom, she became courageous and keep typing and liquid the unwanted words and reached the end of the letter by triumph.

Characteristics:

Lucy became sympathetic, caring, insightful and understanding after knowing Miss Broome’s history. She took the initiative to look for an amicable solution.

Textual evidence:

Lucy is shocked when she heard the news about Miss Broome from Harry Darke. She was forced to stop working after she had been working for forty three years. Lucy sympathizes Miss Broome

and tells her that Mr Bannister is only acting out of concern as he was worried of her health. Lucy managed to convince Miss Broome that the late Mr Bannister needs her help in the after life.

GHOST OF MS.BROOME :

The spirit of Ms Broome who haunts the office where she once worked as she is so attached to her job.

Characteristics:

Loyal, dedicated and took her job seriously at Ross and Bannister’s.

Textual evidence:

Ms Broome had worked for forty three years :girl, woman, old misery. She is unwilling to let go of her position and continues to defend her post, even after her demise.

Characteristics:

Lonely as she had no family and friends.

Textual evidence:

The office was her home; the job was all she lived for as she did not have any family of her own. She had no place worth to go and she insists to stay on.

Characteristics:

She is persistence, vengeful and also possessive over her secretarial job at Ross and Bannister’s.

Textual evidence:

Miss Broome dies but she does not want to leave her job and insist to stay on. She types nasty messages to new secretaries to instill fear. The typewriter rocked as if with laughter, its keys clicking like badly fitting false teeth. She creates havoc with intention to scare those who will replace her place at the office.

Characteristics:

Finally she is convinced that she should leave as her help is needed.

Textual evidence:

Miss Broom leaves the office permanently after Lucy managed to convince her that Mr Bannister needs her help in the afterlife. The typewriter became silent, sunlight glittered on its keys making them looked wet.

HARRY DARKE :

Ross and Bannister’s handyman. He is an old man who has been working with the company for years.Characteristics:

Helpful and concern

Textual evidence:

He does all the odd jobs in the office and helps out new employees. He is helpful in giving useful information to Lucy regarding the spirit of Miss Broome and shows concern to her. He even told Lucy not to be like a frightened mouse, and not to worry.

Characteristics:

A loyal worker at Ross and Bannister’s.

Textual evidence:

He has been working for thirty years with Ross and Bannister’s, retired with a silver watch but still can’t keep away from his job.

Characteristics:

Encouraging and supportive to his colleague

Textual evidence:

He praises Lucy for her braveness and determination to keep on her job even after she has confronted the spirit of Miss Broome. He said that Lucy is no longer the timid mouse and she is a right little lion. Then he gives her chocolate biscuits with her tea as a credit and encouragement.

LUCY’S MOTHER/ MRS BECK

She is a patient and hardworking housewife who live a hard life. She has to support her brother.

Characteristics:

Content with her status in life.

Textual evidence:

Mrs Beck is satisfied with her status, she said to Lucy that “We are jumble sailors on the rough sea of life.” Thus she accepts her fate and shows no actions or thoughts of wanting more than what she has in life.

Characteristics:

Forgiving and compassionate

Textual evidence:

She had an argument/quarrel with Uncle Bert and had turned him out once. Six weeks later, she asked him to return as she sympathize him. She said he looks so lonely, so lost, living all by himself in a horrid little room with the worn lino and the curtains all shrunk.

Characteristics:

Patient

Textual evidence:

Lucy could not help wishing her mother would sometimes lose her temper, shout, scream, throw saucepans at the spinning, grinning head of Uncle Bert.

Characteristics:

Low expectations

Textual evidence:

She does not expect Lucy to get a job as she was not confident in Lucy’s ability.

UNCLE BERT :

A drunkard man who depends on his sister for support.

Characteristics:

Dependable and irresponsible

Textual evidence:

He drinks heavily and borrows money from Lucy’s mother.

Characteristics:

Caring

Textual evidence:

He is concern of Lucy and thought to prepare her supper since she is now a working girl.

MR. ROSS :

Lucy’s bossCharacteristics:

Accommodating and concern

Textual evidence:

He is easy to deal with, willing to help and even offers to do something about the typewriter if any problems continue.